| Supply the tenant with a tenancy agreement | | | | | | |
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| Ensure the property has valid certification (including gas safety, electrical testing and carbon monoxide alarms) | | | | | | |
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| Ensure new tenants provide references | | | | | | |
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| Make sure that the premises and its grounds are in a clean, safe, and habitable state prior to new tenants moving in | | | | | | |
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| If a premises has gated alleyways, the landlord should provide keys at the start of the tenancy | | | | | | |
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| Ensure that tenants are aware of behaviour that may constitute antisocial behaviour | | | | | | |
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| Take all reasonable steps to deal with nuisance and antisocial behaviour by tenants of people visiting the premises | | | | | | |
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| Ensure that tenants know how to report faults or disrepair and provide timescales for fixing these | | | | | | |
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| Make sure the tenant is provided with all recycling and refuse bins at the start of the tenancy and understands the collection arrangements | | | | | | |
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